Questions, answered
If yours isn't here, it's an email away — but these are the ones roofers ask first.
How it works with carriers
Do adjusters actually accept these supplements?
Yes. Emailing a cited supplement — line items justified by building code and documented with photos — to the desk adjuster is standard practice in storm restoration. ClaimScopePro produces that exact format. You review and send it under your own company's name, the same way a supplement specialist would, and the adjuster processes it against the claim.
How is this different from a supplement firm?
A firm does the same work manually and charges a percentage of your recovery (typically 10%). ClaimScopePro does the finding-and-drafting in minutes for a flat monthly fee, keeps the file inside your own shop, and lets you run every claim through it — not just the ones big enough to justify a contingency fee.
Does it guarantee the carrier will pay?
No tool can guarantee a carrier's decision. What ClaimScopePro does is make the strongest documented, code-cited case for each owed item so it's hard to dismiss — and put that case in front of you to review before it goes out.
The no-Xactimate stance
Do I need an Xactimate license to use this?
No. ClaimScopePro reads the carrier's own estimate PDF and your photos. It does not require, integrate with, or replace Xactimate, and it never generates ESX files. If you've been told you need a license and a seat to write supplements, that's exactly the cost this removes.
Are you affiliated with Verisk or Xactware?
No. ClaimScopePro is an independent tool. It is not affiliated with, endorsed by, or connected to Verisk, Xactware, or Xactimate. Our knowledge base is built entirely from public building codes and manufacturer specifications.
Where do the price figures on my supplement come from?
ClaimScopePro doesn't price line items — it identifies what's owed and why, cited to code, and matches it to your photos. You and the carrier settle pricing through your normal process. We keep no estimating-platform price data.
Your data & coverage
Is my claim data private?
Your claims, photos, and supplements belong to you and are stored privately to your account. We don't sell claim data or share it between contractors. You can delete claims and their files at any time.
Which states' codes are covered?
At launch: the International Residential Code (IRC) plus state amendments for the highest-volume storm states — Texas, Florida, Colorado, Minnesota, and Oklahoma. Coverage expands from there; if your state's code has a relevant amendment we don't yet carry, tell us.
What do I need to upload?
The carrier's estimate PDF (the one addressed to your insured or your company) and the job photos. That's it — the pipeline reads the scope, pulls the claim details, and analyzes the photos for you.
Getting started
What does the 14-day trial include?
Everything — full pipeline, unlimited claims, real supplements. No credit card required to start. After 14 days you decide whether to subscribe at $199/mo.
How long does a run take?
Most runs finish in a few minutes, depending on how many photos you upload. You watch the progress live — parsing the scope, analyzing photos, then items appearing as they're found — and step in to review when it's ready.